Patients & families
3.8M+ people reached across Pawanax
Meet Pawanax, your health allyon the app you already open.
Care, answers, reminders and money for your family, all via WhatsApp, in 50+ African languages.
Works withWhatsAppM-PesaStripeUSDCSHAZoom
Built for the people who ask for help.
Choose a perspective, then explore the everyday moments Pawanax can help you navigate.
WhatsApp care and coordination. Find a clinic, follow a prescription request, and keep family care moving. WhatsApp Medical is KES 4,999/mo.
Pawanax · careChoose a clinician
ILLUSTRATIVE CONVERSATION
Pawanax · careClinic replied
ILLUSTRATIVE CONVERSATION
Pawanax · pharmacyPrescription request
ILLUSTRATIVE CONVERSATION
Pawanax · movies & eventsSample film · preview
ILLUSTRATIVE CONVERSATION
Editorial illustration · not a customer imageFor clinicians
Doctor's AssistantLess time formatting. More room for clinical judgment.
A clinician-facing workspace for turning consultation inputs into reviewable drafts and keeping the next administrative step clear. The clinician remains in control of every note, referral and decision.
Consultation notes
Turn a voice note into an editable transcript and note draft.
Source review
Bring supporting documents into a clinician-led review.
Referral drafts
Prepare a referral for clinician review, recipient selection and sign-off.
The examples are fictional interface demonstrations. They do not show a diagnosis or autonomous clinical decision; clinical notes and referrals remain drafts until a clinician reviews and signs them.
Everything Pawanax does, in one chatFrom an emergency to tonight's movie.
18 ways Pawanax shows up for you and your family, all in one WhatsApp chat.
Emergency escalation
Danger signs are recognised and routed to human care immediately, with clear instructions on where to go now.
Our promise: Urgent cases bypass automation and reach people.
Women's health & endometriosis
A private WhatsApp companion for cycles, pain and symptoms that builds a clear summary to take to a gynaecologist.
Our promise: Supports referral conversations; never a diagnosis on its own.
Mental health check-ins
Gentle, structured check-ins and coping support in your language, any time of day.
Our promise: Crisis signals are escalated to people; it complements, never replaces, a therapist.
Longitudinal health memory
Pawanax remembers your history (with your consent), so every answer and every doctor visit starts with context, not from zero.
Our promise: You control what is remembered and can ask for it to be forgotten.
X-ray, CT & medical image review
Share a scan or medical photo and get a structured review that helps a clinician read it faster.
Our promise: Decision support for clinicians, never a final read.
Medical file understanding
Lab results, discharge notes and reports explained in plain language, with what to ask your doctor next.
Our promise: Every explanation points back to the document it came from.
Doctor-ready clinical reports
Voice notes and consultations become structured clinical notes and referral letters, ready for the doctor to edit and sign.
Our promise: Nothing is final until a clinician signs it.
Labs & hospitals, connected
Lab orders, results and hospital referrals move in one thread, so nothing is lost between visits.
Our promise: Shared only with the facilities you choose.
Medicine on WhatsApp
Order prescribed medicine from a pharmacy directly in the chat, with reminders when it is time to refill.
Our promise: Prescription medicine is dispensed only against a valid prescription.
Doctor appointments
Choose a clinician, review an appointment request, and track the clinic’s confirmation in the same conversation.
Our promise: You approve the request. The clinic confirms the booking.
Voice notes into useful next steps
Send a voice note, review the transcript, and turn your words into a clear draft or care-coordination request.
Our promise: Review important details before they are saved or shared. Clinical notes need a clinician’s signature.
African languages & code-switching
Ask in the language you use at home, move between Kiswahili and English, and review the details in a clear summary.
Our promise: Confirm names, dates, and important details before acting on a translated message.
Coming next
Personalised medicine
Care, dosing and prevention tailored to the individual, built on the history you choose to share.
Our promise: Clinician-led and consent-first.
Insurance follow-up
Claims and pre-authorisations tracked and followed up, so families and clinics are not left waiting in the dark.
Our promise: You see every status change.
Financial health
Send money home at 3.5% all-in, grow a family health kitty, and plan for care before it becomes an emergency.
Our promise: Fees shown before you send. No hidden FX markup.
Spiritual health
Daily reflections, prayers and words of encouragement, if you want them, in the tradition you choose.
Our promise: Opt-in, and stops the moment you say so.
Movies & events
Find a film for the evening or an event this weekend, right next to your health assistant.
Our promise: Free to use.
Healthy food & groceries
Shop for groceries and healthier food choices from trusted sellers, delivered to your door.
Our promise: Prices and seller shown before you pay.
What to expectPlain help, in the places you already talk.
Care & triage
- Symptom questions answered in plain language
- Clear 'go to a clinic now' guidance for urgent signs
- Care conversations in 50+ African languages
- Hand-off to a human clinician when it matters
Works withWhatsAppZoom
Records & prescriptions
- Visit notes and summaries kept in one thread
- Prescriptions and referrals tracked to the end
- Consent controls for who can see what
- Audit trails for access and changes
Works withWhatsAppSHA
Reminders & follow-ups
- Medicine and appointment reminders
- Follow-up check-ins after a visit
- Caregiver nudges for family members
- Messages that stop the moment you say so
Works withWhatsApp
Family money & cover
- Send money home with the fee shown first
- 3.5% all-in with the health kitty opted in
- Life Plus for a parent's care from KES 9,999/mo
- Clear statements in WhatsApp
Works withM-PesaUSDC
Learning
- Exam-prep quizzes with explanations
- Study plans for each course
- Revision reminders before each exam
- Study tier from KES 2,999/mo
Works withWhatsApp
Business & teams
- Staff health benefit dashboards, aggregate only
- Clinic daily summaries for the front desk
- Claims and referral queues in one view
- Team and clinic plans with 10 seats included
Works withStripeM-Pesa
Plans for every roleStart free. Move up when you need more.
WhatsApp Medical
Patients and families who want care on WhatsApp.
KES 4,999 / month
- Health triage and reminders
- Records and follow-ups in one thread
- Clinician attach path
Life Plus
Families who want to fund a parent's care from abroad.
KES 9,999 / month
- Family care set up remotely
- Health kitty boost
- Fees shown before you send
Clinical Pro
Doctors who want the full clinical toolset.
KES 24,999 / month
- Full doctor dashboard
- Prescriptions and referrals
- Telemedicine and video visits
Team / Clinic
Clinics and hospitals running a team.
KES 69,999 / month
- 10 seats included
- Appointment and claims workflows
- Team collaboration and audit
Begin on the free Community tier, then move up when you need more. Talk to us about teams.
Healthcare in Kenya is hard to navigate.Pawanax takes out the friction.
The problem
Without Pawanax
- Long queues for a simple question
- Missed referrals and follow-ups
- Language barriers at the point of care
- Expensive remittance that drains family budgets
The solution
With Pawanax
- Answers and triage on WhatsApp, with a human clinician whenever it matters.
- Reminders and referral status live in one thread for patient and clinic.
- Conversations in 50+ African languages, so the advice is understood at home.
- 3.5% all-in with the health kitty opted in, against about 8.46% on the legacy average.
Without your health, you can't hold your family together.
Without your health, you can't keep showing up for work.
Without your health, you can't pay the school fees on time.
Without your health, you can't look after the parents who raised you.
Without your health, you can't show up for the people who count on you.
#AfyaKwaWote
Less waiting. More living.
Fewer hours in queues
Simple questions get answered on WhatsApp, and urgent ones go straight to human care.
Referrals that don't get lost
Referrals, reminders and follow-ups stay in one thread for the patient and the clinic.
Care in your language
Conversations in 50+ African languages, so the advice makes sense at home.
Your care stays yours.Consent first, always.
Encryption in transit & at rest
Your messages and records are encrypted on the way and while stored.
Consent-first
You decide who can see what, and you can change it at any time.
Kenya Data Protection Act aligned
Aligned with Kenya's Data Protection Act 2019.
Data never sold
Personal and health data is never sold to anyone.
Clinical safety: Pawanax supports clinicians and families; clinical decisions remain with a qualified professional. Urgent symptoms are escalated to human care.
Questions, answered.
What is Pawanax?
Pawanax is a health ally for families, patients, doctors, clinics, diaspora senders, students and employers. Most people start on WhatsApp, in 50+ African languages.
Is Pawanax a replacement for my doctor?
No. Pawanax supports clinicians and families. It does not replace a doctor, and urgent symptoms are escalated to human care.
What should I do in an emergency?
Go to the nearest clinic or hospital now, or call your local emergency number. Do not wait for a chat reply.
How do I start?
Tap Start on WhatsApp, or message +254 735 636 778 and say hello in your language.
Which languages are supported?
Pawanax supports 50+ African languages, so you can ask questions and read answers in the language you use at home.
How much does it cost to send money home?
Transfers are 3.5% all-in when you opt in to the health kitty (2.0% platform plus 1.5% health kitty), compared with about 8.46%, the legacy Sub-Saharan Africa average. The fee is shown before you confirm.
Who can see my health information?
You control consent. Data is encrypted in transit and at rest, access is role-based, and actions leave audit trails. Data is never sold.
Can my employer see my health records?
No. Employers see aggregate summaries only. Individual health records stay private and consent-led.
Your health, one message away.
Open WhatsApp and say hello in your language. Pawanax will take it from there.
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